Client Training Program Refinement
"Because Effective Training Demands a Measurable Plan."
Service Description
This two-day, hands-on working session helps organizations build, evaluate, and refine their training programs through guided collaboration. Blending instruction with consulting, our facilitators work directly with your leadership, training staff, and key personnel to develop tangible systems and standards aligned with your mission and measurable outcomes. Drawing from U.S. military readiness frameworks, law enforcement training systems, and modern performance management models, this engagement ensures your training efforts are strategic, structured, and data-informed. [ Objectives and Outcomes ] Over two days, participants will: - Conduct a Training Needs Analysis (TNA) to identify capability gaps and priorities. - Define organizational Key Performance Indicators (KPIs) linked to mission success. - Develop or refine a Program Essential Tasks List (PETL) or Mission Essential Tasks List (METL). - Map tasks to standards and design a phased training cycle (Onboarding, Development, Sustainment, Evaluation). - Apply the crawl–walk–run approach to progressive skill development. - Integrate cross-functional competencies such as leadership, communication, and decision-making. - Establish instructor standards, evaluation criteria, and feedback systems. - Implement data tracking, dashboards, and After-Action Review (AAR) processes for continuous improvement. - Create or update training SOPs, templates, and documentation for compliance and accreditation. [ Deliverables ] By the conclusion of the session, your team will have: - A completed or draft Training Needs Assessment. - A customized PETL/METL aligned with mission goals. - A defined training cycle framework with measurable milestones. - SOPs, evaluation templates, and a refinement roadmap for ongoing improvement. [ Format and Continuation ] This session is highly interactive and tailored for law enforcement, executive protection, private security, and corporate training divisions seeking to standardize and professionalize their programs. If refinement tasks are not fully completed within two days, a return trip may be scheduled, or the client may extend the current engagement by covering applicable travel and lodging costs. This ensures every organization completes the process with a fully operational, metrics-driven training system ready for deployment.
Cancellation Policy
This Agreement outlines the terms between Orange Diamond Preparedness Group LLC (ODPG) and the Client/Hosting Organization for the Physical Security Defensive Design course, workshop, and optional add-on sessions (“Event”). 1. Booking Confirmation An Event is confirmed once full payment is received and all travel, lodging, and per diem terms are acknowledged in writing. Bookings are subject to instructor availability and written approval from ODPG. The standard course includes 4 hours of instruction and a 4-hour workshop. An optional second day for facility walkthroughs or SOP/TTP refinement may be purchased through the Add-Ons section. 2. Travel, Lodging & Per Diem The Client covers travel expenses, including airfare, mileage, rental car, parking, lodging, and per diem. Lodging may be provided or reimbursed and must meet safety standards. All arrangements must be finalized 14 days before the Event. 3. Travel Insurance Coverage This coverage offsets administrative or carrier fees if travel must be changed or canceled due to Client actions. It is non-refundable once travel begins and does not constitute third-party insurance. 4. Cancellations & Refunds Cancellations must be made in writing. Refunds for service fees (excluding travel, lodging, and insurance) follow: 14+ Days: 100% refund or reschedule at no cost. 7–13 Days: 50% refund or reschedule with 25% fee. Under 7 Days / No-Show: No refund; full payment required. Refunds are processed within 30 days of written notice. 5. Rescheduling Events may be rescheduled based on instructor availability. Added travel or lodging costs are billed to the Client. Requests within 10 business days may incur a rescheduling fee. 6. Force Majeure Neither party is liable for delays or cancellations caused by uncontrollable events such as weather, illness, or transportation failures. If ODPG must cancel, a reschedule or refund for service fees (excluding travel or lodging) will be offered. 7. Liability & Governing Law The Client agrees to hold harmless ODPG, its instructors, and affiliates from claims arising from Client negligence or failure to meet obligations. ODPG’s liability shall not exceed the amount paid for the Event. This Agreement is governed by the laws of Oregon, with disputes resolved by binding arbitration in Lane County. By booking, the Client acknowledges and accepts these terms.
Contact Details
541-580-3777
odpg.llc@outlook.com
5441 S Macadam Ave, Portland, OR, USA